THE IMPACT OF EMPLOYEE MOTIVATION ON ORGANIZATIONAL PRODUCTIVITY

A CASE STUDY OF CENTURY BOTTLING COMPANY

INTRODUCTION

1.0 Introduction

This chapter presents the background to the study, statement of the problem, purpose of the study, research objectives, and research questions, scope of the study and significance of the study.

1.1Background to the Study

The relationship between Motivation and employee productivity is to the effect that when employees are properly motivated, it creates delight in their day to day work. Various studies and research have also proven that delighted employees give out their best in the workplace. However, many employers and managers do not value the impact of motivation on employee performance. As such, in trying to increase performance and thus productivity, they ignore motivation and resort to other factors such as employee competencies, process efficiency and effectiveness, technology deployment, innovation, organizational learning, and others. Employee productivity encourages the employee to get involved in the planning for the organization, and therefore anticipates by having a role in the process the employee will be motivated to perform at a high level (Kreisman, 2002).

Over the years to be one of the policies the organization can adopt to increase workers performance and thereby increase the organizations productivity. Also, with the present global economic trend, most employers of labour have realized the fact that for their organizations to compete favorably, the performance of their employees goes a long way in determining the success of the organization. On the other hand, performance of employees in any organization is vital, not only for the growth of the organization, but also for the growth of individual employees (Meyer & Peng, 2006).

An effective performance management action is an important tool for employee motivation for optimal performance. However, it is not an enough condition for effective performance management. The most important issue with any performance management system is how critically it is taken and how devotedly it is used by managers and employees. (Pulakos 2009).

An organization must know who its outstanding workers are; those who need additional training and those not contributing to the efficiency and welfare of the company or organization. Also Performance on the job can be assessed at all levels of employment such as: personnel decision relating to promotion, job rotation, job enrichments etc, (Aidis, 2005; Meyer and Peng, 2006).

Employee motivation is something of concern to major organization across the globe therefore it is something of great concern to many organizations across the globe, (Lysons, 2006). This is the reason why I decided to do this study at one organization called century bottling company.

To survive in a profitable way in the highly challenging and competitive global market economy, all the factors of production like machines, materials and labour should be managed in an impressive way. Among the factors of production the human resource constitutes the biggest challenge, unlike other inputs, employee management calls for accomplished handling of thoughts, feelings and emotions to protect highest performers. High performance is a long-term benefit of employee motivation (Cokins 2009). To motivate employees began in the 1970’s. So many people have carried out researches in this area, cases in point are Oloko(2003), Kayode (2003), Nwachukwu (2004), meyer and Nguyen (2005) and Egwurudi(2008). The performance of workers has become important due to the increase concern of human resources and personnel experts about the level of output obtained from workers due to poor remuneration.

1.2 Statement of the Problem

According to auditor general report, (2015) the employees in most local governments in Uganda have been found to be less productive and do not meet their targets this has however been a big concern to the government while according to Onyango Obbo (2007). Local Governments have recently been reported as corrupt institutions, with its senior and low rank cadres cited in embezzlement, misappropriation and falsification of transactions. In addition to that most of the organization has not been able to achieve its targets as result the senior management are questioning the productivity of employees..

According to Parasuraman (2010), for organization to improve on the productivity of their employees there must be massive investments in adoption of new technologies and also training and provision of incentives to motivate employees to improve their performance, it’s against this background, that the study investigates the impact of employee motivation on organizational productivity.

1.3 Purpose of the Study

The purpose of the study was to examine the impact of employee motivation on organizational productivity.

1.4 Research Objectives

(a) To establish the motivational strategies currently in organizations.

(b) To find out the relationship between motivation and organizational productivity?

1.5 Research Questions

(a) What are the motivational strategies currently in organizations?

(b) What is the relationship between motivation and organizational productivity?

(c)What are the strategies to improve motivation in organizations?

1.6 Significance

The research findings may help the management to understand further the effect of motivation on employee performance.

The study findings will help management of to come up with better motivation techniques which will result into improved organizational performance.

The study findings may highlight on the benefits of employee motivation and how they subsequently influence employee output.

The study findings may be helpful to many managers and leaders in our society to identify the things that they need to do in order to successfully motivate their employees to perform at their best.

Hopefully, the results of this study will enhance the understanding of management on issues bordering on the perception of employees about compensation and productivity and help managers in developing policies related to these issues.

The study will provide information to future scholars on the impact of employee motivation on organizational productivity.

The study will also enable academicians have information on strategies to improve motivation in organizations.

1.7 Scope of the Study

1.7.1 Content Scope

The study focused on the motivational strategies currently in organizations, the relationship between motivation and organizational productivity and the strategies to improve motivation in organizations.

1.7.2 Area Scope

The study was conducted at the Namanve industrial area, a Plant of Century Bottling
Company Limited located at 4042 Jinja road Kampala (u).

1.7.3 Time Scope

The study was carried out from February to August 2018.

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