CHAPTER TWO LITERATURE REVIEW 2.0 Introduction The chapter presented a review of the related literature by other researchers and other sources of information on this particular problem under study. The literature was cited from Journals, Books, Newspapers, websites, and reports and flows according to the research objectives. 2.1. Service quality...
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SERVICE QUALITY AND CUSTOMER LOYALTY IN THE HOTEL SECTOR. A CASE STUDY OF FAIRWAY BOUTIQUE HOTEL KAMPALA ABSTRACT The study sought to assess the relationship between service quality and customer satisfaction in the hotel sector. Specifically, it established the strategies for service quality in the hotel sector, assessed customer...
Research proposal
CHAPTER TWO LITERATURE REVIEW 2.0 Introduction This chapter presents related literature and it is presented in themes according to the research objectives. 2.1 Factors influencing the demand of inputs Market size, growth rate and overall profitability are three economic indicators that can be used to evaluate the soft drink industry....
