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CHAPTER FIVE
DISCUSSION, CONCLUSION AND RECOMMENDATIONS
5.0 Introduction
This chapter presents discussion, conclusion and recommendations.
5.1 Discussions of findings
This section presents the discussion of findings.
5.1.1 Findings on the Level of computerised accounting
The findings from the study indicates that all organizational work related to accounting is computerized at Equity Bank (Campbell, 2018) who indicates that the computerized accounting system process is now increasing in importance as multinational organizations are trying to reduce costs and maximize profitability in order to ensure that they are able to out compete. Organizations are increasingly relying on critical services and computerized accounting systems as their key to maintaining competitive advantage, the organization’s competence and process capability in maximizing performance is now more important than ever.
The finding in the study shows that not all employees in Equity Bank know how to use computers, these results therefore indicates that Equity Bank has not trained all the staff in the use of computers during accounting process, these results also disagrees with Still (2005), who argues that the use of computers are the life blood of the modern business, he further indicates that it is imperative for all organization to train their staff in order to harness the merits of using computerizing accounting systems in an organization.
The study indicates that Equity Bank oasis mall has not trained its employees on how to use computers this findings therefore shows that the organization is facing challenges in the use of computerized accounting systems this has been because the organizational employees are not fully trained in the computerized accounting system
The study indicates that in Equity Bank before installation of computers at Equity bank not all the employees are trained on how to use the computer system, this therefore shows that organization does not bother on the skills of employees before adopting a computer systems something that affects Equity Bank in always.
The study results shows that the departments at Equity Bank are being connected using computers, this indicates that Equity Bank uses computers across all the department, the results further shows that Equity bank has invested in the use of computers in the organization this view is also in line with magdalene (2010) who states that through the use of computerized accounting paper work is saved during the process of using a computerized accounting, she further asserts that Paper works are involved in manual accounting; all the accounting activities are carried out on paper manually and obviously, it takes much time and resources for the average business organization and most especially, a financial institution that still uses the manual system. This results also indicates that Equity Bank is using computerized accounting system in order to save a lot of time where the employee has to record the transactions and all the other calculations would be carried out by the software either automatically or by a request.
This findings was also in line with Chaffey (2007) who indicates that sharing of accounting information is easy since communication between one department and another is easy through the use of computers. He further asserts that with the help of technology, communication become cheaper, quicker, and more efficient. We can now communicate with anyone around the globe by simply text messaging them, or sending them an email, for an almost instantaneous response.
The study findings also shows that there is document production of work through computerized accounting this indicates that most of the work at Equity Bank is through the use of computerized accounting system this view was also in line with Crake ,(2003) who indicates that the use computerized accounting has led to cost effectiveness of the organizational process, thus streamlining businesses to make them extremely cost effective money-making machines. This, in turn, increases productivity, which ultimately gives rise to profits; that means better pay and less strenuous working conditions in accounting.
The study findings was also indicates that Equity Bank stores all accounting work in computers, this view was also in line with Namulesa, (2010) who indicates that through the use of computerized accounting systems organizations are able to save large amount of resources during transactions.
The study findings implies that Up-to-date information is got from the use of computerized accounting at Equity Bank Oasis mall, this view was also in line with
5.1.2 Findings on the level of organizational performance
The study results also further indicates that Equity Bank has not been making profits for some time, this results shows that though Equity Bank has been investing in computerized accounting systems the organization is not making the profits its needs.
The findings shows that clients have been increasing over time for Equity Bank this results shows that the adoption of computers at Equity Bank has enabled the organization to be able to attract the large numbers of customers.
The results indicates that the revenues of Equity bank has been increasing overtime this indicates that through the use of computerized accounting systems at Equity Bank has enabled the organization to increase more revenues.
The study findings implies that that majority of the respondents hold the view that the costs of Equity Bank has not been reducing over time, this view indicates that the use of computerized accounting systems has not enabled Equity Bank reduce costs.
The results shows that Equity Bank loan portfolio have been increasing overtime , this findings shows that overtime the Bank has been able to increase its loan portfolio as a result of the use of computerized accounting system however the costs of operations is difficult.
The findings in the study shows that customers are not happy with the services of Equity Bank these results shows that Equity Bank needs to properly implement computerized accounting systems into the organization to enable the organization retain its customers .
5.1.3 Relationships between computerised accounting and organization performance
From the table above the results indicates that P=0.001, computerised accounting system enables an organization to have standardised accounting system. The results also indicate that adoption of computerised accounting systems in an organization enables an organization to have improved accounting process. The results in the study indicate that faster information transfer is one of the main relationships between computerised accounting and organizational performance.
The results also indicate that better communication within the organization is achieved in the organization if it adopts computerised accounting system.The results indicates that through the adoption of computerised accounting system an organization is able to achieve better performance this is indicated by the fact that the P-value = 0.030. Which shows that the findings are significant since P-Value is less than 0.05
The results indicates that 35% of the Relationships between computerised accounting and organization performance, can be explained by, Standardized accounting process, Improved accounting process, Faster information transfer, Better communication within the organization.
5.2 Conclusion of the study
The study shows that Equity bank is not receiving enough profits that is commensurate to its level of investments therefore there is need to internalize the weakness and strengths of computerized accounting systems in the organization
The study indicates that most of the employees of Equity Bank do not know how to use computerized accounting systems. This has made the organization to face many challenges.
The study indicates that Equity Bank has not competent skilled many power to fully manage computerized accounting system.
5.3 Recommendations of the study
The study concludes that employees of Equity Bank should be trained on how to use computerized accounting systems this will help the organization in reaping the benefits of computerized accounting systems that will enable it to perform better achieve more profits.
The also recommends that Equity bank should ensure that all the employees who are to use computerized accounting system are made aware of the new systems and explained to how this systems will help them in making work more easier.
The study also recommends that Equity Bank should ensure that before a new system is adopted the necessary workforce to work on the system is available.
5.4 Areas of further research
The following are the areas of further research;
- The influence of automation on cost reduction
- The challenges of improving organizational performance
- The influence of team work on organizational performance
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