research consultancy
EVALUATION OF LIBRARY MANAGEMENT SYSTEM
A CASE STUDY AT KYAMBOGO UNIVERSITY
BY
ACEEN BABRA
15/U/8511/LIS/PE
A RESEARCH REPORT SUBMITTED TO THE DEPARTMENT OF LANGUAGES AND COMMUNICATION IN PARTIAL FULFILLMENT OF THE REQUIREMENT FOR THE AWARD OF DIPLOMA IN LIBRARY AND INFORMATION SCIENCES OF
KYAMBOGO UNIVERSITY
AUGUST, 2017
DECLARATION
I, ACEEN BABRA, here by solemnly declare that this report is my original piece of work and has never been submitted to any institution for any academic qualification. All sources that have been used are analyzed and acknowledged.
SIGNATURE: ……………………………… DATE: …………………………………
ACEEN BABRA
15/U/8511/LIS/PE
APPROVAL
This is to certify that this research report “an evaluation of library management systems” has been carried out under my guidance and supervision and its now ready for submission to the Academic Board of Kyambogo University for an award of a diploma in Library and Information Science of Kyambogo for examination with my supervisor’s approval
SIGNATURE: ……………………………… DATE: …………………………………
MRS. MARY NABBOSA KYAGABA
SUPERVISOR
DEDICATION
To my parents, sisters and brothers and my friends for the great support and parental love that enabled me to achieve my academic goal.
ACKNOWLEDGEMENT
I am so grateful to the Almighty God for the un failing grace, mercy and strength that have brought me this far. In him alone I have found hope for greater horizons. I would also like to extent my sincere thanks to the following people whose help and cooperation has made research possible.
To my supervisor Mrs. Mary Nabbosa Kyagaba for the great professional contribution and proper guidance which has made me carry out this study. May God bless you all.
To my parents, my brothers and sisters, my uncle for their financial support, guidance, spiritual support and encouragement through my course of study. May God bless you all.
I cannot forget to thank my friends Nandera Sharon, Pardon Halida, Judith Akello, Atima Patience and all my classmates in Kyambogo University for their support and being their support and being there for me while at Kyambogo.
To the library staff of Kyambogo University who managed to take off their time and attend to my questionnaires and who cooperated with me right from the start of my research data collection to the end.
TABLE OF CONTENTS
1.4 Specific objectives of the study 3
1.7 Significance of the study 3
1.8 Limitations and anticipated solution 4
2.1 Types of library management systems 5
2.2 Fields used in library management systems 6
2.3 Challenges faced by the library management system 8
2.4 Solutions to the challenges faced by library management systems 10
3.2.1 Sample size and Sampling methods 13
3.3 Research methods and instruments 14
3.4 Data collection sources 14
3.5 Data collection procedure 14
3.6 Data presentation and analysis 14
PRESENTATION AND ANALYSIS OF FINDINGS 15
4.1 Findings on socio-demographic characteristics 15
4.1.1 Findings on gender of respondents 15
4.1.2 Findings on the level of education 15
4.1.3 Findings on the period spent working in the library 16
4.2 Section B: General research findings 16
4.3 Objective one: types of library management systems in Kyu library 16
4.4 Objective two: The fields used by the library management system at Kyu library 17
4.6 Objective four: To establish the challenges faced by the library management system. 19
4.7 Objective five: to establish possible solutions to the challenges faced 20
SUMMARY, CONCLUSION AND RECOMMENDATIONS 21
APPENDIX I: RESEARCH QUETIONAIRE 25
LIST OF TABLES
Table 1: Gender of respondents
Table 2: Level of education of respondents
Table 3: Period spent working in the library
Table 4: Types of library management system
Table 5: Services offered by the management system
Table 6: Fields used by the library management system (cataloging)
Table 7: Modules missing yet they are relevant to the service.
Table 8: How effective is the system.
Table 9 Challenges being faced
Table 10 solutions to the challenges
ABSTRACT
The purpose of the study was to establish the effectiveness and efficiency of the library management system in Kyu library. The study sought to address the following objectives; to find out the type of library management system, the fields used during the process of cataloguing, does the service offer effective delivery, to find out the challenges and solutions to the challenges being faced by the library management system.
Qualitative study design was used for this study. A sample of 10 respondents was selected purposively for this study and only questionnaires were used to collect data from the respondents
The study findings revealed that there was only one type of library management system in Kyu library and this was KOHA library management system, the researcher also found out the fields used in the process of cataloguing since its one service offered by the system in the library and this were; author, call number, title and statement of responsibility, physical description, ISBN, accession number, publisher, place of publication, source of acquisition, price, number of copies. In addition also found out that the system was effective because it retrieves information as fast as possible, improves cataloguing activities and saves time for the user to locate the materials. Despite the fact that the service was effective, it still had some challenges that are being faced and this; power blackout, inadequate training for the staff, old computers, slow internet and a majority of library staff members have no knowledge on Koha system. Though the challenges were found out, the respondents suggested some solutions to the challenges faced and this; installation of standby generator, training of library staff in the Koha of Koha, full time access of computer and replacement of old computers.
CHAPTER ONE
INTRODUCTION
1.1 Background to the study
Libraries of all sizes and types are embracing digital collections, although most libraries will continue to offer both print and digital collections for many years to come” (Tenopir, 2003). In the 21 Century, it is not just knowledge, but more importantly the effective use and exploitation of all types of knowledge to fulfill the business and economic activities of developing economies that is crucial. In the educational sector, the library management and services have increasingly applied and utilized the electronic information resources to complement the conventional materials. Librarians have played key roles in the collecting, storing, organizing and disseminating of knowledge to society.
Although the advent of Internet has brought predictions of the demise of the traditional role of libraries, it has proven that libraries are, not only crucial but the librarians’ role as knowledge providers has become even more significant. In universities, for example the head librarians continue to become an important partner in decision-makings while administrators, professors and students see the library as the nerve-center of the campus. Libraries have indeed changed radically from their custodian role and emerged as dynamic partners in knowledge management programs (Townley, 2001).
The Librarians’ growing interest in knowledge management has led to a number of issues regarding the difference between “information” and “knowledge”, and between “information management” and “knowledge management”. As such, Library and information professionals have shown a great interest in knowledge management (KM) as it is regarded to have considerable similarity on the concept of coding, storing and transmitting knowledge, a the primary focus of libraries (Townley, 2001).
Network-based services and resources offered by libraries today, including digital references, digital collections, online databases, e-journals, and e-books, enable libraries to operate anywhere, allowing patrons with internet access to access content, services, and resources any time (Bertrot et al., 2004). Libraries in academic setting in both the Uganda have had a long and rich experience in the management of information. For any library to succeed in implementing knowledge management, it will require a strong leadership and vision from the top administration, which can influence the University’s knowledge sharing efforts in a positive way. Hence, librarians should work together with ICT professionals and others in the Universities to develop the appropriate knowledge management systems.
University libraries are investing in digital projects for several reasons; providing access, promoting preservation of collections for future use. Digitisation of an institution’s collections supports the notion that there is value in the materials housed (Kenney &Rieger, 2000). This view is supported by Okwaro (2009) who noted that, “Many libraries and archives in Africa have already recognised that the time for going digital is now, and initiatives have been undertaken to transform materials in their collections into digital formats that can easily be disseminated electronically to a wider audience.”
Kyambogo University (KYU) is a public university in Uganda. It was established in 2003 by the Universities and Other Tertiary Institutions Act 2001 by merging Uganda Polytechnic Kyambogo (UPK), the Institute of Teacher Education, Kyambogo (ITEK), and the Uganda National Institute of Special Education (UNISE).
As of June 2017, KyU had six Faculties and 2 Schools offering over 126 programme from certificate to Phd. It has a population of 20,000 resident students and over 39,000 in 56 affiliated institutions covering Uganda.
1.2 Problem statement
Academic libraries are presently faced with not only the decision on what books and journals to acquire to satisfy the users (Faculty, students and research scholars), but also on how to remain relevant in the digital era since e-resources are new innovations in academic libraries. Despite the digitalization of Kyambogo University library, there is no standardized management criterion available such as the fundamental library services. There is need to emphasize the implementation of library management in the library by ensuring a dynamic work environment for both management and users themselves and implementing a better library management system thus, this study seeks to evaluate the library management system at Kyambogo University (KyU).
1.3 Purpose of the study
The main aim of the study is to evaluate the library management system at Kyambogo University (KyU).
1.4 Specific objectives of the study
- To identify the types of library management system used in KyU library
- To find out the fields used by the library management system used in KyU library
- To find out if the library management system offers effective service delivery
- To suggest possible solutions to the challenges faced by the library management system
1.5 Research questions
- What are the types of library management system used in KyU library?
- What fields are used by the library management system used in KyU library?
- Does the library management system offers effective service delivery?
- Suggest possible solutions to the challenges faced by the library management system?
1.6 Scope of the study
1.6.1 Content scope
The study aim at evaluating the library management system
1.6.2 Geographical scope
The study will be carried out at Kyambogo University (KyU).
1.6.3 Time scope
The study will be carried out for a period of one year from 1stAugust, 2016 to 31st August, 2017.
1.7 Significance of the study
- The findings shall avail KyU with information about the better library management systems can improve performance of the library and proper strategies to improve its operations.
- The findings of the study shall be relevant to the management of KyU (strategic and operational plans) by suggesting the milestones towards integrating e-resources as a strategy for growth and performance of the institution.
- The findings of the study shall also enable employees of the organization to appreciate their role towards development of ICT in the library and strategic adoption module for the success of the institution.
- The findings of the study shall serve as a benchmark to other organizations who intend to adopt electronic information resources. It shall enable them to better understand the best management practices.
- The study shall help in generating information for other researchers to advance research in the same area.
1.8 Limitations and anticipated solution
Respondents will be not willing to give confidential information, which will be sufficient to the researcher. However, the researcher will convince them that research will be intended to help them improve on their problems.
There will be too much pressure as a result of limited time for the researcher. However, the researcher will devote most of the time on the research.
Financial constraint since research requires money for printing and transport. However, the researcher will minimize the costs as lowest as possible.
CHAPTER TWO
LITERATURE REVIEW
2.0 Introduction
This chapter reviews related literature on challenges of teaching technical drawing basing on the research objectives.
2.1 Types of library management systems
Library is regarded as the brain of any institutes, of course many institute understand the importance of the library to the growth of the institute and their esteem users which we categorically call the students. An integrated library system, also known as a library management system (Adamson et al., 2008) is an enterprise resource planning system for a library, used to track items owned, orders made, bills paid, and users who have borrowed.
The Library Management System is a Library Management software for monitoring and controlling the transactions in a library (Ashutosh and Ashish, 2012). Library Management System supports the general requirement of the library such as the acquisition, cataloguing, circulation and other sections.
Before the advent of computer in modern age there are different methods of keeping records in the library. Records were kept in the library on shelves and each shelf were labelled in an alphabetical or numerical order, in which the categories of books available are arranged on different position on the shelves and as well are recorded on the library manuscript and when any book is to be referenced the manuscript is being referred to, to know the position of such required book by the person that requested for the book. After the invention of computer different researchers have carried out various approach on an automated library management system in which this project is as well all about.
The first library management system to be reviewed was the KOHA library management system. Since the original implementation in 1999, KOHA functionality has been adopted by thousands of libraries worldwide, each adding features and functions, deepening the capability of the system. With the 3.0 release in 2005, and the integration of the powerful Zebra indexing engine, KOHA became a viable, scalable solution for libraries of all kinds. LibLime KOHA is built on this foundation. With its advanced feature set, LibLime KOHA is the most functionally advanced open source Integrated Library System in the market today. The major setback of this Library Management System is that it is a web based and as a result it is not security conscious because hackers could have the database hacked and access or modify the information of such user (www.koha.org).
Another Library Management System is the Capital’s library software with the following benefits Increases support available for staff and users in any modern library service, provides efficiency, innovative system that’s saves library time and improves the user experience.
A library management system usually comprises a relational database, software to interact with that database, and two graphical user interfaces (one for users, one for staff). Most integrated library systems, separate software functions into discrete programs called modules, each of them integrated with a unified interface. Examples of modules might include: acquisitions (ordering, receiving, and invoicing materials); cataloguing (classifying and indexing materials); circulation (lending materials to patrons and receiving them back); serials (tracking magazine and newspaper holdings); the OPAC (public interface for users).
A library management system usually comprises a relational database, software to interact with that database, and two graphical user interfaces (one for users, one for staff). Most Library Management System separate software functions into discrete program called modules, each of them integrated with a unified interface. Prior to computerization, library tasks were performed manually and independently from one another. Selectors ordered materials with ordering slips, cataloguers manually catalogued items and indexed them with the card cataloguing system (in which all bibliographic data was kept on a single index card), and users signed books out manually, indicating their name on cue cards which were then kept at the circulation desk. Early mechanization came in 1936, when the University of Texas began using a punch card system to manage library circulation. While the punch card system allowed for more efficient tracking of loans, library services were far from being integrated, and no other library task was affected by this change (Townley, 2001).
2.2 Fields used in library management systems
Neelakadan, Duraisekar, Balasubramani, and Srinivasa, (2010) in their study developed a system using KOHA Open source software to develop an updated database of books and other resources of the school of Chemistry Library, Bharathidasan University to implement automated system using KOHA library integrated Open source software to carry out the charging and discharging functions of the circulation section more effectively which provide various search options to know the availability of books in the library to generate the list of books due by a particular member and also the overdue charges. KOHA is being said to be an integrated software system with all the required models for small to very large libraries (Neelakandan et al., 2010).
The outcome of the system they developed has: Chemistry library collections that are in single database, it gives the full control over the library collections and operations, faculty members search and research scholars can check the required books by OPAC modules, research scholars and faculty members can check the status of their borrowed books, they can get the complete details about the books for their further reading and research, data entry of the books can be done through the downloading of bibliographic details from the library of congress and other catalogues and the library system developed can share their data with various library and other department in the libraries.
Koy yeeh keat, (2011) in his research developed a library management system which could be mainly used by member and staff of the library. The system allows members search for books and reserve books through website so that they can save their time and cost to travel from one place to another to use the library as well as know what the book entails in the library. In the system developed, staffs can also be able to add news and also view reports with several criteria as well as add, edit and delete news. The system developed was aimed at allowing users to reserve books via online, to convenient user borrowing books via online, implementing email technologies to the website, implementing SMS technologies to the system, designing a friendly graphical interface which would suit the users.
Ashutosh Tripathi, and Ashish Srivastaval, (2012) developed a system which is a library management software for monitoring, controlling the transactions in a library. In their study they came up with a Library Management System which was developed in java and mainly focuses on basic operations in a library like adding new member, new books, and updating new information, searching books and members and facility to borrow and return books.
The system these two developed was an automated Library Management System in which through the software user can add members, add books, search members, search books, update information, edit information, borrow and return books in quick time. The system they
developed has the following advantages; user friendly interface, Fast access to database, less error, More Storage Capacity, Search facility, Look and Feel Environment.
Sarawut Markchit, (2015) developed a system to identify the problem and obtain necessary requirements data from the librarians, analyse the obtain data, design and develop the system and conduct an assessment or survey from the users of library resources service through websites and mobile systems with web services with regards overall performance of Suratthani Rajabhat University Central Library.
Sarawut Markchit system was able to acquire material as quickly as possible, maintain a high level of accuracy in all work procedures, and keep work processes simple, in order to achieve the lowest possible unit cost and develop close, friendly working relationships with other library units and vendors. In his methodology he was able to make use qualitative methods using structured interviews. Information were being gathered by the virtue of this.
The system was developed using some instruments used for the development which were visual studio .NET (ASP.NET) for web-based application, HTML5 for mobile application, web-service for data communication with the component and connected to staff system of this University, Microsoft SQL server for database management and longest matching algorithm for data retrieval.
2.3 Challenges faced by the library management system
New tools of information technology have absolutely changed the role & responsibilities of librarians. A number of studies have been conducted to explore the problems faced by librarians. Given section reviews the studies conducted at International level in general and particularly in developing countries to investigate the problems confronted by the librarians.
Adomi and Anie, (2006) in their research on computer literacy skills of professionals in Nigerian University libraries concluded that most of the professionals do not poses high level of computer skill and their use of computer and technology is still maturing. They recommended that library management and leaders should organize and offer in-house computer training programmes for librarians and enough computers should be provided in this regard.
In Nepal, Siwakoti, (2008) found that there was no government agency to control, monitor and evaluate the school libraries activities. There was lack of awareness programs, budgetary constraints, inadequate space, inadequate library materials, lack of trained and skilledmanpower and lack of appropriate government policy and lack of information literacy.
Ademodi and Adepoju, (2009) investigated the computer skill among librarians in academic libraries on Ondo and Ekiti State in Nigeria. It was found the shortage of computers and computer skills among professionals. The study recommended that more attention and funds should be provided for training and procurement of ICT infrastructure in Nigerian University libraries. For computerization purpose, library administration should solicit funds and assistant from foreign agencies and foundations who are interested for the cause.
Dasgupta, (2009) searched out that in India there is non-existent of norms and standards for the education of librarians. Problems for Indian librarians discovered in his study were emergence of new Library Integrated System schools, insufficient faculty strength, and lack of accreditation bodies, lack of proper library facilities, inadequate physical facilities, little attention for selection criteria, and lack of apprenticeship programs. Study suggested that the Government of India should play a leading role in promoting LIS education in India, by creating more job opportunities for LIS professionals and removing disparity in pay scales among LIS professionals.
In Iran Gavgani, Shokraneh and Shiramin, (2011) concluded that librarians do not have traditional skills and sufficient background knowledge to meet the changing needs of their customers. They need to be empowered by new skills and information before going to empower their patrons. So there must not be a gap between librarian’s professional/technological knowledge and their societies informational need that to be answered by librarians. Need for changing the syllabus of medical library and information science education in Iran was also felt.
Ssemwanga (2009) viewed library and information science education in Uganda. He concluded that LIS programs in developing countries continue to suffer from lack of financial support by governments.
Rahman, Khatun and Islam, (2008) reviewed the library education in Bangladesh. The study found that majority of institutions in Bangladesh do not have well-equipped computer labs or sufficient numbers of computers for students. A sufficient number of classification and cataloguing tools (DDC, LC, Sears list of subject headings for practical were not present. Many institutions either have no library or inadequate collection of textbooks. Professional’s status was also found very low, low pay scale and limited opportunities for promotion.
2.4 Solutions to the challenges faced by library management systems
Capacity building is a key to the sustainability of the library activities. The library is committed to building capacity through provision of continuing education for the staff to ensure that they attain the skills and qualifications to perform their duties. Sinclair (2009) suggests a “blended librarian”, who combines both the traditional librarianship skills with the hardware and software skills. This view is further supported by Wubneh (2003) who argues that, “building capacity is the process of transforming an organization’s ability to effectively implement policies and programmes for sustainable development.” On the other hand Ameen (2011) warns that, unless Library and Information Science (LIS) Schools produce graduates with the necessary skills to match the expectations of the market, LIS graduates will remain irrelevant to the current market.
Librarians need to keep abreast with the pedagogical challenges. There is also need to ensure that computer literacy levels are high among the library staff for them to be able to guide library users (Garnes, 2005). Ameen (2011) warns that unless Library and Information Science schools produce graduates with the necessary skills to adequately match the expectations of the market, LIS graduates will remain irrelevant to the current market. Mativo (2005) cites retention of technologically literate staff as one of the challenges in higher education.
End-user training is an ongoing activity as the University continues to get new students and staff, and as the Library digital environment keeps evolving. Information and digital literacy courses should be conducted for undergraduates, postgraduates and researchers at the University. Librarians will have to develop specific skills like pedagogy, especially in teaching information literacy. MakLib in collaboration with Oslo University College has established a LATINA-Lab. LATINA (Learning and Teaching in a Digital World) to equip students, librarians, lecturers and researchers with skills in digital technologies. It is also envisaged that similar courses will be designed and conducted in future.
Digitisation of out-of-copyright works is in the pipeline in order to make information freely available to the public. The Research Planning and Review Committee noted that, digitisation projects make ‘hidden’ less used and underused special collections available to researchers worldwide (ACRL, 2010). Since MakLib has unique and valuable collections of older materials in its special collections, these materials will be digitised and made available to the general public. In addition, digital preservation of the media and information systems should be undertaken to ensure long-term access to resources. Both components must be migrated, preserved or emulated (Cain, 2003).
Strengthening of the already established collaboration and networks is a sure strategy towards continued subscription and access to electronic resources in Ugandan libraries. Through the PERii programme, access to electronic resources and funding for training programmes will be realised. The consortium will continue to engage various publishers and provides access to subsidised journal databases as well as conducting training to promote access and usage of electronic resources among its member.
Large scale digitisation projects are underway at MakLib which include the World Digital Library Initiative. The World Digital Library (WDL) makes available on the Internet, free of charge and in multilingual format, significant primary materials from countries and cultures around the world. The WDL charter was signed by the Vice Chancellor and University Librarian in 2011. The principal objectives of the WDL are to: promote international and intercultural understanding; expand the volume and variety of cultural content on the internet; provide resources for educators, scholars, and general audiences; build capacity in partner institutions to narrow the digital divide within and between countries.
Implementation of institutional policies and deploying proper technologies will go a long way to improve access and usability of the digital collections and services. The approved Makerere University Intellectual Property Management Policy (2008) requires that a copy of any Intellectual Asset/Property produced by staff and students be deposited at the library and the Intellectual Property Unit. In addition, the Research and Innovations policy (2008) is aimed at promoting research and innovations at the University. Institutional policies need to be implemented plus other policies relating to funded research. Mandatory depositing of research output into the IR for local utilisation should be encouraged.
Funding is critical for the development and management of electronic resources and services in libraries. Maklib has a number of sources of funding such as the Library development and user fees, government funds and donor funds for the sustainability of activities. The library through a number of donor support programmes has been able to improve service delivery. MakLib intends to strengthen and widen its financial base by writing grant winning proposals and lobbying for more funding from government order to improve service delivery.
The application of Web 2.0 provides an array of advantages ranging from leverage in communication with library users and other stakeholders to improving the corporate image of the library. Technologies such as synchronous communication provide the library with a platform for real-time communication during reference services with users. Selective Dissemination of Information (SDI) and Current Awareness Services should be conducted using the Really Simple Syndication (RSS) feed. The library should enable their users to subscribe to updates on new items in a collection, new services, and new content from the library’s databases (Maness, 2006).
CHAPTER THREE
METHODOLOGY
3.0 The study design
The researcher used qualitative research design in carrying out the study. According to Denzin (1994), qualitative research design refers to the study of things in their natural settings, attempting to make sense of or to interpret phenomena in terms of meanings people bring to them. Qualitative research was intended to penetrate to the deeper significance that the subject of the research ascribes to the topic being researched. It involves an interpretive, naturalistic approach to its subject matter and gives priority to what the data contributes to important research questions or existing information. The design was used because of its depth analyses of how the library management system works.
3.1 Population Study
In research, population is the total number of individuals who have certain characteristics and are of interests to the researcher Gordon (2000). The study targeted library staff of the Kyambogo University. The respondents were chosen depending on their willingness, having time and knowledge on evaluation of library management system.
3.2.1 Sample size and Sampling methods
3.2.1 Sample size
According to Diliman, Eltinge and Grove et.al, (2002) a sample contains characteristics of a larger population sample should represent the whole population and reflect bias towards a specific attribute. The study sample size comprised of ten (10) respondents (library staff from the technical section and e-library). The above respondents were involved because the researcher believed that they had more experience on the topic of the study.
3.2.2 Sampling methods
According to John (2008) purposive sampling is a technique that uses people who know and have experienced the phenomena as they are selected for the study. The researcher chose purposively depending on their willingness, having time and knowledge. This method was used with the library staff members. This was because the library staff members had knowledge on the topic of the study.
3.3 Research methods and instruments
3.3.1 Questionnaires
A self administered questionnaire with structured and semi structured questions was used in order to capture responses of library staff members at Kyu library. Questionnaires were used for a sample of a given population at a relatively low cost, they were simple to administer, the format was familiar to most respondents and quick for the respondents.
3.4 Data collection sources
3.4.1 Primary data source
These refer to sources of data where raw facts are collected for the first time. There are as such original in nature. The researcher used primary sources of data because they could enable the researcher obtain first-hand information.
3.4.2 Secondary data
The researcher used various documents such as library reports, published books, journals and school internal reports. Research on internet was also used. The researcher used secondary research sources of data because they are cheap, time saving, always available and dependable.
3.5 Data collection procedure
The researcher obtained an introductory letter from the department of languages and communication Kyambogo University that was presented to the University librarian to grant him/her authority to conduct the study. The researcher made an appointment with the respondents with whom he/she proceeded to distribute questionnaires among the selected respondents.
3.6 Data presentation and analysis
To analyze and interpret data, the researcher will use qualitative analysis by grouping interview responses according to the research objective, and then tables on corresponding frequencies and the percentage will be used to analyze data obtained.
CHAPTER FOUR
PRESENTATION AND ANALYSIS OF FINDINGS
4.0 Introduction
This chapter presents data analysis, presentation and interpretation of the results of the study that aimed at; finding out the types of library management systems in Kyu library, fields used in Kyu library, to establish the effectiveness in Kyu library yet they are relevant, challenges faced when using the library management system at Kyu library and the solutions to the challenges being faced when using the library management system at Kyu library.
4.1 Findings on socio-demographic characteristics
Here, data on gender, level of education and period spent working in the library was collected. It was done in order to identify the background information of the respondents to effectively identify validity and reliability of the data that was collected. The results are presented in the tables below.
4.1.1 Findings on gender of respondents
Table 1: Gender of respondents
| Gender | Frequency | Percentage (%) |
| Male | 4 | 40 |
| Female | 6 | 60 |
| Total | 10 | 100 |
Source: primary data
From table 1, it is evident that the largest proportion o
