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CHAPTER FOUR

PRESENTATION, ANALYSIS, INTERPRETATION OF FINDINGS

4.0 INTRODUCTION

This chapter presents the results in reference to objectives in chapter one. Age of respondents, Education level of respondents, Range of years worked at ssebbaggala & sons by respondents, benefits of credit on the performance of ssebagala & Sons Electro Centre Ltd, challenges of credit to the performance of ssebagala & Sons Electro Centre Ltd and factors that affects the performance of Ssebagala & Sons Electro Centre Ltd.

4.1 Findings on general information

4.1.1 Findings on the Gender of respondents

Depending on the sample of respondents that was taken, below is the table showing the gender distribution.

Shows the findings on the gender of the respondents

Source: Primary Data

Table above shows that 57% of respondents were male and 43% were female. This means that the biggest percentage of respondents and employees in the organization that were sampled were male. These results also indicates that the researcher got information from all the gender and therefore the information was got from all the genders and this also shows that research was not based.

4.1.3 Findings on the age of respondents.

The age groups of the respondents were represented as shown below;

Shows findings on age of the respondents age

Source: primary data

The above shows that 33% of the respondents are in the age group of 18-29 while 50% of the respondents are in the ages of 30-39 while the remaining respondents of 17% are in the ages of above 40 years. This showed that respondents between the age 30-39 dominated all therefore are still in an active range therefore can give sound and clear responses in relation to the questions which gives accuracy in data collected. The results also further indicates that the researcher was able to get information from mature respondents who could understand the questions asked.

4.1.3 Findings on the education level of respondents.

The education levels of the respondents were as shown in the table below;

Shows findings on education level of respondents

Source: Primary Data

From the findings above the table this implies that the degree holders are able to give reliable information about the topic since they have enough knowledge and qualifications.

4.1.5 Findings on the number of years respondents have worked at Britania Allied Industries.

The number of years respondents have worked with Britania Allied Industries is as shown in the table below;

Showing the number of years respondents have worked at Britania Allied Industries.

Source: Primary Data

The table shows that majority of the respondents have worked for the time period of 6-10 years and therefore have much knowledge about the organization thus can give adequate information.

Bar Graph Showing Number of Years the Respondents have Worked at Britania Allied Industries

Source: Primary Data

The bar graph above shows that majority of the respondents have worked between  the range of 6-10 years this shows that  the majority of the respondents have enough knowledge on the operations of sebbaggalla & sons Electro centre and therefore they were able to give detailed information regarding the topic.

Then the least of respondents have worked there for 10 years and above however those that have worked between 3-5 years are more than them.

4.2 Benefits of credit to the performance of ssebagala & sons electro centre ltd.

The benefits of credit to the performance of ssebagala & sons electro centre ltd are summarized in the table below;

Table 4.2.1: Shows the Benefits of credit to the performance of ssebagala & sons electro centre ltd.

Source: Primary Data

Profits of the organization has increased 

The results from table 5 above indicates that majority 40% of the respondents strongly disagreed that Profits of the organization has increased at sebbaggalla & sons electro-centre. This result indicates that employees of sebbaggala & sons electro-centre believe the profits of the organization have not increased.

There are new branches being set up

The findings in the study shows that 50% of the respondents strongly disagreed that at There are new branches being set up. This finding shows that the organization is not setting up new branches.

This findings also shows that the organization is facing challenges in setting up new branches.

SSebagala & sons has grown the number of customers 

Table 5 indicates that 36.7% of the respondents stated that the number of customers has not grown.

This findings also further show that the organization is not getting new customers this demonstrates that there challenges facing the organization and therefore it does not have customer growth.

The level of revenue has grown  

The result shows that majority 33.3% of employees disagreed that at sebbaggala & sons electro centre the level of revenue has grown. These findings show that most of the employees at the organization acknowledge that the revenue has grown.

Sales volumes are high at Ssebbagala & Sons

The results in the study shows that 43.7% of the respondents disagreed with the findings that the sales volumes are high. This results indicates that the organization is facing challenges in setting up getting customers to increase its sales volumes.

Management can pay workers in time 

The results in Table 5 indicates that most of the respondents disagreed that ssebaggalla & sons management can pay workers in time, this results also indicates that employees at the organization are not paid in time.

The productivity of employees has increased

The findings in the study shows that 46% of the respondents disagreed that sebbggalla & sons productivity of employees has increased. This results shows that majority of employees are not productive at Ssebbaggala & sons Electro centre.

The capacity of Ssebbagala & sons has increased

The findings in the study show that majority 40% of the respondents disagreed that at Ssebbaggalla & sons’ electro-centre the capacity of employees has increased.

This finding therefore indicates that the capacity of employees at sebbaggalla and sons has not increased.

4.3 Challenges of credit to the performance of ssebagala & sons electro centre ltd.

Table 4.3.1: Shows challenges of credit to the performance of ssebagala & sons electro centre ltd.

Source: Primary Data

The organization has many debts

The results in the study shows that 46.7% of the respondents hold the view that the organization has many debts only 6.7% disagreed these therefore shows that ssebbaggala & sons electro centre has many debts.

Employees are not paid in time because of the need to repay debts

The results also further shows that 60% of the respondents hold the view that Employees are not paid in time because of the need to repay debts. The results also further shows that through the organization has not been able to motivate employees and this could have negative effects in performance of the organization.

Profitability of an organization is reduced to cater for the credit expenses

The findings from the table above shows that 50% of the respondents hold the view that Profitability of an organization is reduced to cater for the credit expenses of the organization. These results therefore indicates that profitability of sebbaggalla & sons is often reduced to cater for credit expenses of the organization.

Increases organization’s costs of operations

The study also further shows that 66.7% of the respondents hold the view that credit and the organization Increases organization’s costs of operations. The results also further indicates that sebbaggalla & sons experiences costs in credit at the organization.

An organization can lose its assets in case of failure to pay back to lenders

The study also further showed that 66.7% of the respondents hold the view that sebbaggalla and sons can lose its assets in case of failure to pay back to lenders. The results in the study further shows that organizations like sebbaggalla and sons face challenges with credit as they could lose there assets because of failure to repay back the loans.

The results from the study further shows that 60% of the respondents hold the view that Suppliers are not paid in time. The study also further showed that the suppliers are not paid in time at Sebbaggalla & sons electro centre.

Some assets of the organization has been sold off to cater for debts

The results also further indicates that 60% of the respondents hold the view that Some assets of the organization has been sold of to cater for debts. This result also indicates that the organization is facing a lot of challenges with credit.

4.4 The Other factors affecting the performance of ssebagala & sons electro centre ltd’s.

Table 4.4.1: Shows the other factors affecting the performance of ssebagala & sons electro centre ltd’s.

Source: Primary Data

The results in the study indicates that majority 60% of the respondents assert that The number of customers of Ssebagala & sons electro centre has increased. None of the respondents disagreed and strongly disagreed.

The findings in the study further show that 66.7% of the respondents hold the view that poor employees skill in the organization is one of the factors affecting employee performance in the organization. This findings further shows that the most of the employees at Sebbaggalla & sons Electro centre are not highly skilled

The findings in the study shows that 50% of the respondents hold the view that Poor infrastructural development in the area has affected the performance of the organization.

High rent expenses faced by the organization

The findings from the study also further shows that 60% of the respondents hold the view that the High rent expenses faced by the organization  is one of the main challenges facing the performance of sebbaggalla & sons electro centre.

Poor managerial skills of the top management

The findings in the study further show that majority 50% of the respondents that poor managerial skills of the top management at sebbaggalla & sons have an influence on the performance of the organization.

Poor credit management system of an organization

The findings in the study further shows that poor credit management system of an organization is one of the factors affecting performance of  the organization at sebbaggalla & sons electro centre.

Poor level of supervision in an organization

The results in the study indicates that 50% of the respondents strongly agreed and non of the respondents disagreed or strongly disagreed.

Poor inventory management systems in an organization

The results in the study shows that 60% of the respondents strongly agreed and non of the respondents was not sure or disagreed. These results therefore all the respondents consent with the fact that Poor inventory management systems in an organization    is one of the main factors affecting performance of the organization.