Research consultancy

In ancient Athens, Roberts (1982) discovered that service delivery was a significant concern. Politicians were responsible for ensuring effective service delivery to society, and a leader’s success was measured by how well they served their people. Over 1000 years later, in Medieval England, Joliffe (1937) found that citizens also prioritized service delivery, holding their leaders accountable. Effective service delivery became a core aspect of accountability, separate from democratic ideals. The king had a duty to ensure service delivery, and by the 12th century, a rudimentary system of fiscal accountability emerged. This system enforced control over those executing the king’s duties, requiring them to answer for their actions, which further emphasized the importance of service delivery.

From the 16th century onwards, Locke (1947) observed that England’s constitutional history focused on whether parliament could replace divine accountability by holding the king and his ministers responsible for service delivery and controlling expenditures. In modern times, developing countries continue to face challenges in meeting the needs of their populations and achieving the Millennium Development Goals (MDGs). Over recent decades, sectors like education and health have been recognized globally as critical to human development and poverty eradication (WHO, 2002; Annual Health Sector Performance Report, 2010/2011; United Nations Development Programme, 2010; Ministry of Health, 2010).

WHO (2004) notes that one-third of the world’s population lacks access to essential medicines, contributing to poverty, mortality, and debt. Sub-Saharan Africa has struggled with inadequate healthcare workforce levels, frequent shortages of essential medicines, and underfunded services (Martinear, 2009; WHO, 2005/2006–2009/2010). The Department of International Development (2009) highlights that the MDGs were adopted by 189 nations to combat poverty, yet many parts of sub-Saharan Africa and Asia remain off-track in meeting these goals. In Uganda, studies following the 1993 decentralization policy reveal improvements in service delivery, such as classroom construction that reduced the pupil-teacher ratio and a 2006 increase in health units by 8% (MOES, 2010; MOH, 2010).

Service delivery remains a critical issue for governments and researchers alike. Scholars agree that public service delivery is essential for national welfare and economic development, as governments are responsible for providing services within the rule of law (Mampe, 2012; Bola, 2011; Nandain, 2006; Kaunda, 2005; Shan, 2005). Government parastatals recognize that improving service delivery efficiency enhances value for money (Duggan et al., 2008). In public procurement, service delivery management involves ensuring that all deliverables are met according to the contract (Shah, 2005), requiring close monitoring of suppliers through contract management.

Contract management plays a crucial role in ensuring successful procurement and service delivery (Oluka et al., 2014). Inefficient contract management can lead to cost overruns and increased risks (Aberdeen Group, 2006). Joshua et al. (2004) found that in the U.S. federal system, public contract management and accountability remain weak points. Contract management supports both parties in fulfilling their obligations (Walton, 2009; Elsey, 2007). In Uganda, contract management is transferred to user departments upon awarding contracts to ensure effective service delivery (PPDA Act, 2003; PPDA Amendment Act, 2011).

Despite its importance, contract management in public procurement has been neglected. In Australia, a government audit found that 30% of audited contracts had irregularities, with some deliverables not being received as specified (Australian Government Audit Office, 2007). In Uganda, a 2010 baseline survey on public procurement systems revealed significant delays in contract completion (PPDA, 2010). Furthermore, government payments for substandard work or incomplete contracts have undermined service delivery (Rwothungeyo, 2013). PPDA audit reports of UNBS (2009 and 2013) showed high risks associated with missing contract management records, delayed payments, and delayed deliveries.

The PPDA regulations of 2014 re-emphasized the need for contract management across all public bodies. Although the UNBS strategic plan (2010-2015) includes mechanisms for tracking and reporting procurement work-plan activities, service delivery remains below expectations, evidenced by complaints about poor-quality services, frequent contract cancellations, and incomplete deliveries (Mubangizi, 2013).

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Research consultancy

Research consultancy

SPSS DATA LESSONS

USES OF SPSS

SPSS (Statistical Package for the Social Sciences) is a widely used software program for statistical analysis and data management. It is popular among researchers, statisticians, social scientists, and analysts for its versatility and robust capabilities. Here are some common uses of SPSS software:

Data Entry and Management:

SPSS allows users to input, edit, and manage datasets efficiently. It provides tools for cleaning and transforming data, handling missing values, and recoding variables.

Descriptive Statistics:

Users can generate various descriptive statistics, such as measures of central tendency (mean, median, mode), measures of dispersion (variance, standard deviation, range), and frequency distributions.

Data Visualization:

SPSS offers graphical tools to create charts, graphs, and plots (e.g., histograms, bar charts, scatterplots) to visualize data distributions and relationships.

Hypothesis Testing:

SPSS supports a wide range of statistical tests for hypothesis testing, including t-tests, chi-squared tests, ANOVA (Analysis of Variance), correlation analysis, and regression analysis. Researchers can assess the significance of relationships between variables and test research hypotheses.

Nonparametric Statistics:

SPSS provides nonparametric tests like the Wilcoxon signed-rank test and Mann-Whitney U test for data that do not meet parametric assumptions.

Survival Analysis:

Researchers in medical and social sciences can use SPSS for survival analysis to examine time-to-event data, such as survival curves and Cox proportional hazards regression.

Factor Analysis and Structural Equation Modeling (SEM):

SPSS supports factor analysis and SEM, which are used for exploring latent factors and complex relationships in data.

Cluster Analysis:

Users can perform cluster analysis to group similar cases or observations based on selected variables.

Time Series Analysis:

SPSS can be used for time series analysis, including forecasting and modeling trends and seasonality in time-dependent data.

Custom Scripting and Syntax:

Experienced users can write custom scripts using SPSS syntax, enabling automation and customization of analyses.

Integration with Other Software:

SPSS can import and export data from various file formats, including Excel, CSV, and other statistical software formats, enhancing data compatibility and interoperability.

Reporting and Output:

SPSS generates comprehensive output reports that include analysis results, charts, and tables, making it easier to communicate findings to stakeholders and collaborators.

Survey and Questionnaire Analysis:

Researchers can analyze survey data, calculate reliability scores (e.g., Cronbach’s alpha), and perform factor analysis on questionnaire items.

Geospatial Analysis:

With the addition of optional extensions like “IBM SPSS Statistics – Spatial Statistics,” SPSS can handle geospatial data and perform spatial analysis.

Machine Learning Integration:

Recent versions of SPSS have integrated machine learning capabilities, allowing users to build predictive models and perform classification and regression tasks.

SPSS is a versatile tool that serves various purposes in academia, research, business, and government. Its user-friendly interface and wide range of statistical functions make it valuable for both beginners and advanced data analysts.

Epidat lessons

Epidata

Epidata is a software tool commonly used for data entry and management in epidemiological and public health research. While specific steps can vary slightly depending on the version of Epidata you are using, here are the general steps for data entry using Epidata:

Design Your Data Entry Form

Create a Data Entry Form: Open Epidata and create a new project. Design your data entry form by specifying the variables, data types, and any validation rules necessary to ensure data accuracy.

Data Entry

Enter Data: Enter the data into the form for each participant or case. Use the designed form to input information accurately.

Data Validation

Validation Checks: Epidata allows you to set up validation checks for data entered. These checks ensure that the data falls within specified ranges or meets certain criteria. Validate the data to identify and correct errors.

Data Cleaning

Identify and Correct Errors: Review the data for any inconsistencies or errors. Use Epidata’s features to identify outliers and discrepancies. Clean the data by correcting errors and ensuring consistency.

Save and Backup Data

Save Your Project: Save your Epidata project frequently to avoid data loss.

Backup Data: Regularly backup your data to prevent loss due to technical issues.

Export Data

Export Data: Once your data entry is complete and validated, export the data to the desired format (such as Excel, CSV) for further analysis.

Documentation

Documentation: Document any changes made to the data, the validation checks applied, and any cleaning procedures performed. Clear documentation ensures transparency and reproducibility of your research.

Step 9: Quality Control

Quality Control: Implement quality control measures by having another team member review the data independently to identify any missed errors or inconsistencies.

Step 10: Analysis and Reporting

Data Analysis: Import the cleaned and validated data into statistical software (e.g., SPSS, R, SAS) for analysis.

Reporting: Generate reports, charts, and visualizations based on your analysis. Interpret the results and draw conclusions.

Remember that specific steps might vary based on the version of Epidata you are using, so always refer to the official documentation or user guides provided by the Epidata team for detailed and version-specific instructions.

 

 

 

 

 

 

 

 

 

 

TYPES OF DATA

Data can be categorized into several types based on its nature, characteristics, and measurement scales. The main types of data include:

Nominal Data:

Nominal data consists of categories or labels with no inherent order or ranking. Each category represents a distinct group, but there is no meaningful numeric value associated with them. Examples include gender (male, female), colors (red, blue, green), and types of fruits (apple, banana, orange).

Ordinal Data:

Ordinal data represents categories or labels with a natural order or ranking, but the intervals between categories are not equal or defined. Ordinal data allows us to determine the relative order of values, but we cannot make precise statements about the magnitude of the differences between them. Examples include education levels (high school, bachelor’s, master’s), customer satisfaction ratings (very dissatisfied, dissatisfied, neutral, satisfied, very satisfied), and socioeconomic status (low, middle, high).

Interval Data:

Interval data has numeric values with equal intervals between them, but it lacks a meaningful zero point. In interval data, mathematical operations like addition and subtraction are meaningful, but multiplication and division are not. Examples include temperature in Celsius or Fahrenheit and calendar dates (e.g., years, months, days).

Ratio Data:

Ratio data also has numeric values with equal intervals between them, but it includes a meaningful zero point, indicating the absence of the measured attribute. In ratio data, all four arithmetic operations (addition, subtraction, multiplication, and division) are meaningful. Examples include age, height, weight, income, and distance.

Discrete Data:

Discrete data consists of separate, distinct values that are typically counted as whole numbers. Discrete data is countable and often represents items that can be individually identified. Examples include the number of students in a class, the number of cars in a parking lot, and the number of books on a shelf.

Continuous Data:

Continuous data represents values that can take on an infinite number of values within a given range. It includes fractional and decimal values, and there are no gaps or discontinuities between values. Examples include height measured in centimeters, temperature measured in degrees, and weight measured in kilograms.

Qualitative Data:

Qualitative data, also known as categorical data, includes nominal and ordinal data. It represents categories, labels, or qualitative attributes that do not have a numeric value.

Quantitative Data:

Quantitative data includes interval and ratio data. It represents measurable quantities with numeric values and allows for mathematical operations.

Understanding the type of data you are working with is crucial for selecting appropriate statistical analyses and visualization techniques. Different data types require different methods for analysis and interpretation.

SPSS is statistical package for the social sciences. This is general software tailored to the needs of social scientist. This software is very important in Econometrics, social sciences, Banks, medical Research and general Research. Compared to other software, it is more intuitive and Easier to learn however the main challenges include;

  • Less flexibility
  • Fewer options

In advanced statistical then some other statistical software like S – PLVS, R and SAS.

SPSS is generally good for organizing and analyzing data. The reader needs to first install Spss software which is available on line. It is an extensive package with facilities for data entry, data manipulation and statistical analysis.

SPSS has modules for;

  • Survey analysis
  • Graphical display
  • Time series

BASIC STRUCTURE OF SPSS

There are basically two windows in SPSS

1st – Data Editor Window – this consists mainly of data view and variable view.

DATA VIEW

The Data View displays data for each variable.

 

 

VARIABLE VIEW

Displays the specifications for each variable in SPSS data set and is used for creating and modifying the variables. It is where variables are designed from.

Variable output window

Saving contents of data window

  • Click on file
  • Select save or save as
  • Assign a file name and click save

2nd – output viewer window –    shows results of data Analysis.

OUTPUT WINDOW

This displays all your results after command is processed.

Saving contents of output window

  • Click on file
  • Select save or save as
  • Assign a file name and c lick save
  • An extension SPO By default will be assigned.

NOTE:

You must save the Data Editor Window and Output Viewer Window separately. Ensure that you save both windows if you want to save your changes in data or analysis.

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