Research proposal

CHAPTER FOUR

PRESENTATION OF FINDINGS

4.1 Introductions

This chapter presents the findings of the study , the findings were presented according to study objectives , this included; to establish the level of computerized accounting at Equity Bank, to assess the level of organizational performance at Equity Bank and to establish the relationship between computerized accounting and organization performance at Equity Bank.

4.1.1 Findings on the response rate

Table 1: Findings on the response rate

Source: Primary Data

According to the results in the study majority 83% of the questionnaires were answered back, these findings shows that the questionnaires answered could be used for to represent the total sample because they are sufficient.

Research proposal

4.2 Findings on the Background of respondents

4.2.1 Gender of respondents

Table 2: Showing gender of respondents

Source: primary data

According to results 68% of the respondents were male and 32% were female, this shows that there were more male employees at Equity Bank than the female.

4.2.2 Findings on the age category of respondents

Table 3: Age category of respondents

Source: primary data

According to the findings in the table majority 44% of the respondents were i9n the age brackets of 30-39 years, while 36% were in the age brackets of 18-29 years and the remaining 20% were above 40 years. This results indicates that majority of the employees employed at equity bank oasis mall are mature and therefore they were able to answer the questions asked.

Research proposal

4.2.3 Findings on educational level of respondents

Table 4: Educational level of respondents

Source: primary data

Findings from the table above indicates that majority 48% of the employees at Equity bank have bachelors degree qualification , 28% were diploma holders and the remaining 20% were master gree holders this finding indicates that majority of employees at Equity bank are well educated and therefore they could easily understand the questions asked.

4.2.4 Findings on the department the respondents is serving

Table 5: Department the respondents is serving

Source : primary data

Research proposal

The findings in the study indicates that majority 36% of the respondents were from sales department , 20% were both from Teller and finance department while 24% were fr4om senior management. This findings indicates that majority of the respondents had the required knowledge to answer the questions asked. This results also indicates that the researcher was able to get answers from the people who were well informed on the subject topic.

Research proposal

4.2.5 Findings on the duration respondents have worked at Equity Bank

Table 6: Duration respondents have worked at Equity Bank

Source: primary data

According to the results in the study majority 48% of the respondents have worked for 6-10 years, 24% have worked for less than 2 years while 16% have worked for more than 11 years, this results indicates that majority of the respondents have worked for long and therefore they had enough experience, this was essential since their response could be relied upon.

4.3 Findings on the Level of computerised accounting

The first objective is about the Level of computerized accounting as presented in the table below;

Table 7: Shows the Level of computerized accounting

Source: primary data

The legend;

All organizational work related to accounting is computerized 

According to the table majority of the respondents strongly agreed, to the fact that All organizational work related to accounting is computerized. This findings was presented by the mean value of 4.07.

This implies that the all organizational work related to accounting is computerized at Equity Bank.

All employees in the organization know how to use computers

According to the findings further most of the respondents strongly agreed to the fact that organization uses all employees in the organization know how to use computers, , this findings was presented by the mean value of 4.17.

This means that the though the organization uses computerized accounting not all the employees in the organization know how to use computers.

Employees have been trained on how to use computers

The findings shows that majority of the respondents disagreed that employees have been trained on how to use computers in the organization. This finding was presented by the low mean value of 1.27 and the standard deviation of 0.45.

This result indicates that Equity Bank oasis mall has not trained its employees on how to use computers.

Research proposal

Before installation of computers in the accounting departments they make sure all the employees are trained

The results in the table indicate that most of the respondents strongly disagreed that before installation of computers at Equity Bank all employees are trained.

This result shows that before installation of computers at Equity bank not all the employees are trained on how to use the computer system.

Research proposal

Departments are being connected by using computers to enhance efficiency

The study shows majority of the respondents strongly agreed that departments are being connected by using computers to enhance efficiency.

This findings indicates that the departments at Equity Bank are being connected using computers.

There is an automated document production of work through computerized accounting

The results shows that majority of the respondents agreed that there is an automated document production of work through computerized accounting are used in the organization.

This implies that there is document production of work through computerized accounting.

The organization stores all accounting work in computers

The results shows that most of the respondents assert that the organization stores all accounting work in computers, this was presented by a high mean value of 3.8.

The implies that Equity Bank stores all accounting work in computers.

Up-to-date information is got from the use of computerized accounting

According to the study majority of the respondents hold the view that using computers an organization like Equity Bank is able to get up-to date information.

This implies that Up-to-date information is got from the use of computerized accounting at Equity Bank Oasis mall.

4.4 Findings on the level of organizational performance

The second objective presents findings on the levels of organizational performance

Table 8: Shows the levels of organizational performance.

Source: Primary Data

Research proposal

The legend;

Our profits have been increasing over time

The results shows that majority of the respondents assert that disagreed, that our profits have been increasing over time.

This findings show that the profits of Equity Bank has not been increasing overtime

Our clients have been increasing over time

According to the findings in the study most of the respondents agreed that clients have been increasing overtime. This implies that the clients of Equity Bank have been increasing.

Our revenue have been increasing over time

The results shows that most of the respondents agreed that revenue have been increasing.

This implies that the revenues of Equity Bank have been increasing over time.

Our costs have been reducing over time

The findings in the study in the study shows that majority of the respondents disagreed that costs of Equity Bank has been reducing overt time

This implies that majority of the respondents hold the view that the costs of Equity Bank has been reducing over time.

Our loan portfolio have been increasing overtime

The findings in the study shows that majority of the respondents agreed that loan portfolio has been increasing overtime.

This implies that most of the respondents assert that the loan portfolio has been increasing overtime.

Our customers are satisfied with our services 

The results show that most of the respondents disagreed with the fact that customers are satisfied with Equity Bank services. This implies that customers are not satisfied with the services of Equity Bank.

4.5 Relationships between computerised accounting and organization performance

Findings of the correlation Coefficients

From the table above the results indicates that P=0.001, computerised accounting system enables an organization to have standardised accounting system.

The results also indicate that adoption of computerised accounting systems in an organization enables an organization to have improved accounting process.

The results in the study indicate that faster information transfer is one of the main relationships between computerised accounting and organizational performance.

The results also indicate that better communication within the organization is achieved in the organization if it adopts computerised accounting system.

The results indicates that through the adoption of computerised accounting system an organization is able to achieve better performance this is indicated by the fact that the P-value = 0.030. Which shows that the findings are significant since P-Value is less than 0.05

Regression analysis of the Relationships between computerised accounting and organization performance

Predictors: (Constant), Relationships between computerised accounting and organization performance include; Standardized accounting process, Improved accounting process, Faster information transfer, Better communication within the organization

R-square=0.353, this implies that 35% of the Relationships between computerised accounting and organization performance, can be explained by, Standardized accounting process, Improved accounting process, Faster information transfer, Better communication within the organization.