Jody Beck Experiential Learning Portfolio
IT000 – Class Title (4 credits)
Jody Beck
Student ID: 23673207
Colorado Technical University Online
12/28/2021
| Jody Beck PO Box 3770, Parker, CO 80134 (814) 203-8261 JodyBeck@protonmail.com | ||||
Summary of Qualifications | ||||
| Over 20 years of experience building/configuring/troubleshooting networks and network services. I have led numerous successful teams and run point on many very large projects at massive scale. Very thorough knowledge of network protocols and services across a broad range of domains. I have made a significant impact to every team I have worked on regardless of technology. Primary Engineer responsible for building/upgrading/configuring the TWC backbone for several years. Principal Architect of Charter Communications responsible for network merger of Charter, TWC, and BHN resulting in one of the largest broadband providers in the US. One of a few top engineers in an organization with over 100k employees. I have dozens of patents and several pending applications and I have brought solutions to some of the hardest problems in the industry with billions of dollars of impact. Frequently mentor senior engineering and executive staff on bleeding edge technologies to drive major decisions in $100B technology organization. | ||||
Employment History | ||||
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| Principal Network Engineer III – Charter Communications | 2016-2022 | ||
| · Principal Network Architect for Combined Network Architecture uniting several companies. · Creator of new Spine/Leaf WAN architecture representing shift in ISP network scale. · Author of thousands of pages of engineering documents used to define standards and roadmaps. · Created Plan of Record for network merger for ~$100B organization · Responsible for great deal of documents, diagrams, and coaching to numerous teams, peers, and leadership, and vendors. · Industry conference participation and several patents driving industry direction. · Responsible for many innovative solutions to some of the hardest problems in the industry. · Primary architect of one of the highest scale networks in the world. · Collaborated with vendors such as Cisco and Juniper on creating platforms that will define industry for decades. | ||||
| Principal Network Engineer – Time Warner Cable/Charter Communications | 2015-2016 | |||
| · Primary role in config standardization of Backbone on new Operations Engineering team. · Document and review design and offer input/revision. · Assist other Network Engineers with complex tasks. · Work closely with Engineering and Operational teams to operationalize new platforms and products. · Create standard processes, documentation, and diagrams for operational personal. · Involved in most complex routing problems and tier 4 escalation. | ||||
| Sr. Backbone Network Engineer – Time Warner Cable | 2007-2015 | |||
| · Lead IP Network Engineer for Backbone Operations team · This team built and ran a new network for TWC allowing millions per month in cost savings over previous transit arrangements to their own national backbone network with settlement free peering agreements. · Led a core team of about 5 employees with a multi-million dollar budget terabit scale national network that serviced over 14 million voice, video, and data subscribers nationwide. · Performed as much as 80% of all backbone changes some years creating no major outages in the process. · Intimate knowledge of JUNOS, IOS-XR and BGP. · Assist other Network Engineers with supporting Juniper and Cisco based routing products. · Automated several tasks through shell, Perl, and Python scripts to save time. · Wrote and deployed the majority of configurations and ran point on most complex and high profile changes such as router replacements, cage moves, and platform replacements. · Drafted many MoPs and defined many maintenance procedures. | ||||
| NOC Technician II – Time Warner Cable | 2005-2007 | |||
| · Assisted in migrating 2 million ISP subscribers from former Adelphia network to Time Warner Cable and Comcast. · Responsible for monitoring and support of all legacy Adelphia switches, routers, and circuits up through migration to individual Time Warner region. · Assisted in migrating Time Warner regions to former Adelphia backbone (A-bone) network for peering to reduce total transit traffic costs. · One of the initial employees responsible for the Infinera DWDM optical transport platform. | ||||
| Linux/IP Services Engineer – Adelphia Communications | 2005 | |||
| · With our voice platform on ice I joined an available position with our IP services team. · Performed break fix and on-call for all Linux/UNIX based network services. · Responsible for all DHCP and DNS changes/updates which was initially time consuming. · Used shell scripts and Perl to automate tasks reducing the workload of 4 positions by 75% saving thousands of dollars in man-hours. Migrated our policy enforcement team to new processes similarly reducing the time required for them to identify offenders. Tuned some platforms to require less maintenance. · Improved turnaround time for new static IP customers from days to hours. · With virtually all of my workload now gone I decided to move back over to the network side through an open NOC position. | ||||
| VoIP Network Engineer – Adelphia Communications | 2004-2005 | |||
| · Lead engineer brought in to establish voice product. · Implement deployment requirements (network capacity, signal levels, equipment redundancy etc.) for VoIP deployment. · Provided training to other technical departments on voice product. · Last non-vendor line of support for voice product. · Successful proof of concept and certification of network as voice ready essential for company sale. · Platform was shelved by Adelphia before reaching production because of pending merger with TWC using different platform. I was involved in the decision to put a fork in this platform prior to the merger eliminating my own job in the process. · Charter Communications did later adopt the platform. | ||||
| Lead CMTS Engineer – Adelphia Communications | 2004 | |||
| · Helped establish a brand new centrally run CMTS support team · Obtained FCC radio technicians license and reached out to local head end techs to better understand RF portion of the position · Performed break/fix for CMTS platform for over 2 million cable modem subscribers · Provided training and top level technical escalation for other personnel · Implemented new documentation method that drastically sped up learning curve for employees and helped bring outage response times to an unprecedented speed · Documented known problems with CMTS equipment and worked with vendor engineers for resolution, RMA’s, and bug fixes · Last non-vendor line of support for CMTS’s. Sudo access to common network services (DNS, TFTP, DHCP) · Virtually any member of this team could diagnose any customer or modem outage condition in less than 5 minutes | ||||
| Implementations Engineer – Adelphia Communications | 2003 | |||
| · On the backs of a bankruptcy the company received funds to modernize OSS and provisioning platforms. I came into the project as a volunteer from tech support to help out testing the self-install portion of the platform and was brought into the project full time and given an expanded role. · The technology involved automating our provisioning process through an LDAP tied provisioning platform, a new DHCP infrastructure, an employee portal (Sigma Systems), a walled garden based self install kit, and a new tool to manage and monitor cable modems. · I played a key role in testing the platforms and working through the issues in the lab prior to the production deployment. · I played a central role in supporting the platforms through initial operational deployment, working through issues with vendors, and training internal teams (Network Ops, Linux, NOC etc.) on the new set of technologies. · Intricate packet level knowledge of protocols in use and last non-vendor line of support. One of only a few employees with full knowledge of entire platform. · Many of my coworkers on this project rolled out exactly the same set of technologies in post bankruptcy Charter Communications where they continue to serve as integral role to the organization. | ||||
| Tech Support Engineer III – Adelphia Communications | 2001-2003 | |||
| · Streamlined a lot of documentation and provided training. · I solved problems like giving techs the ability to view modem signal levels through SNMP and fixing modem filters to prevent subscriber routers from issuing out DHCP leases that transformed our technical support from bad to less bad. · Deployed for 18 months with the NY National Guard during this timeframe. | ||||
| Webmaster, Small Business Owner | 2000-2001 | |||
| · I ran a small technically focused website where I studied and wrote about topics like Internet technology, operating systems, web design, and computer security that had around 10,000 hits/day. Teaching thousands of people about technology through this outlet played a vital role in my own education and helped shape my career. · Created a small web hosting business that wasn’t large or very profitable but provided useful insight. | ||||
| New York Army National Guard – Armor Crewman | 1998-2004 | |||
| · Armor Crewman (M1 Tank) with about 2 years total active duty · Completed 6 year enlistment in September of 2004 | ||||
Education | ||||
| Certifications | ||||
| JNCIS (SP) JNCIS (M) JNCIA (M) JNCIA (ER) JNCIA (Junos) CCNA (expired) CompTIA Network+ | CompTIA I-Net+ CompTIA Security+ CompTIA Linux+ CompTIA A+ CIW Associate FCC licensed radio technician SCTE RFoG/EPON | |||
| State University of New York at JCC | 2000-2001 | |||
| Partial credit before leaving for work: Certificate in Information Technology with focus on Networking A.S. in Computer Science (Java) | ||||
| Portville Central School | 1999 | |||
| High school diploma. | ||||