CHAPTER THREE
This chapter presents the research design, study population, sample design, study procedures, data types and sources, data collection instruments, reliability and validity of instruments, research ethical considerations, data analysis and presentation, and limitations and delimitations of the study.
A cross sectional survey research design will be used to identify a proportion of respondents from whom data will be collected. It will be conducted using both qualitative and quantitative methods of data collection and analysis. Quantitative methods will be used to collect data on measurable variables like number of clients, and savings. The qualitative methods will be used to appreciate variables that could not easily be quantified; and it will involve flexible approaches so as to evaluate data collected. This design will aid in the collection of factual and accurate data, and in the descriptive presentation and analysis of the study findings.
The study will be conducted at KNIGHT FRANK, UGANDA. It will be chosen for the study due to its convenience and possible accessibility of data. More importantly, it is a regulated organization with sound human resource policies and procedures, including staff motivation.
3.3 The Study Population
The study will involve clients, staff, and management. They play different roles in the inception, design, implementation, and review of employee motivation schemes.
A total of 40 respondents will be drawn from the planned study population as follows;
Table 1: Sample Size Distribution
| Category of population | Sample | Percentage |
| Staff | 25 | 62.5 |
| Management | 05 | 12.5 |
| Board members | 05 | 12.5 |
| Shareholders | 05 | 12.5 |
| Total | 40 | 100.0 |
The study will use purposive and simple random sampling techniques among the target population. For clients, simple random sampling will be used to render each of them eligible for the study, Purposive sampling will be used to select staff and management. These will be used to save time, minimize costs, and target potential providers of useful information.
Before collection of data from the field, the researcher will ensure the approval of the research instruments especially the questionnaires; will obtain the introductory letter from the university; and finally undertake data collection among the study population using the approved methods.
3.7 Data Collection Instruments
3.7.1 Self-Administered Questionnaires:
The questionnaires will consist of open-ended and close-ended questions to be administered to target respondents to extract information. The questionnaires will be distributed to those who can fill; then collect after an appropriate time when duly filled.
3.7.2 Interviews:
The researcher will get first-hand information by making appointments with individual respondents to answer questions related to the study topic.
3.8.1 Primary Data:
This data will be gathered from respondents by the researcher by use of the data collection instruments – questionnaires and interviews.
3.8.2 Secondary Data:
The secondary data for this study will be got from among others, journals, reports, previous research projects, newspapers, and text books, and most importantly, the records of the financial institutions to be surveyed.
3.9 Reliability and Validity of Research Instruments
To establish validity of the questionnaires and interview guide, pre-testing will be done amongst selected respondents to eliminate ambiguities. The research instruments will be also reviewed jointly by the researcher and supervisor and later administered.
3.10 Research Ethical Considerations
The researcher will collect data upon seeking respondents’ consent after revealing the type of information needed and the purpose. The researcher will also maintain confidentiality of respondents’ information; and report the true findings of the study without any bias.
3.11.1 Qualitative Data
Data processing will involve editing raw data to detect errors and omissions, classifying data according to common features, and tabulation to summarize and organize it. Data analysis will involve the qualitative approach of identifying the major themes arising respondents’ answers; assigning of codes to the themes: classification of the themes under the main theme; and integrating the responses into the report in a more descriptive and analytical manner.
3.11.2 Quantitative Data
Manual editing of questionnaires will be done to eliminate errors. After coding, tabulation will be done to clearly present various responses and the interpretation. Frequencies and percentages will be used to portray statistics used to analyze and interpret the findings of the study. Frequency tables, graphs and charts will aid in presenting the data using statistical packages like Microsoft excel.
- Obtaining accurate and objective information from the target respondents will be problematic.
- As such, they may conceal vital information that can add value to the study.
- The time factor will be another challenge since the study requires a lot of time to be conducted, yet the researcher has other key commitments especially attending lectures.
- The study will involve costs such as transport to and fro the field, communication, stationery, and printing of the research work.
3.13 Delimitations to the Study
- The researcher will provide adequate assurance to the respondents about the high degree of confidentiality with which their responses will be treated.
- In order to overcome the time constraint, the researcher will draw a clear schedule amongst the different tasks such that every task will be conducted in a planned way.
- The researcher will solicit for funds from parents and other sources; and as well seek ways to minimize the cost constraint that will be anticipated to affect the study
