SERVICE QUALITY AND CUSTOMER RETENTION In the early 1900s, businesses primarily focused on product manufacturing and sales. However, as industrialization progressed and competition intensified, companies began to recognize the importance of customer satisfaction (Alshamsi, Alshurideh, Kurdi, & Salloum, 2021). The concept of customer service gained prominence as businesses acknowledged the...
E-logistics
e-logistics Information and Communication Technology (ICT) integrates various elements that enable organizations to perform both administrative and operational tasks efficiently by processing, storing, and exchanging data related to supply chain activities (Biniazi et al., 2011). ICT utilizes software and network hardware to create automated systems that analyze data, aiding in...
FAMILY PLANNING USE AMONG HIV POSITIVE MOTHERS
FAMILY PLANNING USE AMONG HIV POSITIVE MOTHERS WHO in conjunction with United States department of Health and Human Services, Office (USDHSO) of Population Affairs defined family planning as a factor that allows individuals and couples to anticipate and attain their desired number of children, spacing and timing of their births,...
